Privacy Policy

Welcome to MAD I.T. Helpdesk. Your privacy is important to us, and we are committed to protecting any personal information you share with us. This Privacy Policy outlines what information we collect, how it is used, and the choices available to you regarding your personal data.

Personal information: includes name, phone number, email address, and any other details you voluntarily provide when contacting us, signing up for SMS/MMS notifications, or using our services.

Automatically collected information: when you visit our website, we may collect data such as IP address, browser type, device information, and browsing behavior through cookies and analytics tools.

To provide and improve our services.

To send SMS/MMS messages that you have opted in to receive.

To respond to inquiries and provide customer support.

To comply with legal obligations and industry regulations.

By opting in to receive SMS/MMS communications from MAD I.T. Helpdesk, you acknowledge and agree to the following:

Your mobile phone contact information will not be shared or sold to third parties for marketing purposes.

You may opt out of receiving SMS/MMS messages at any time by replying "STOP" to any message received.

We do not sell, rent, or share your personal information, including mobile phone numbers, with third parties for marketing purposes. However, we may disclose your information when required by law, to enforce our policies, or to protect our rights and security.

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.

You may opt out of receiving SMS/MMS messages at any time by replying "STOP" to any message you receive from us.

You may request access to, correction of, or deletion of your personal information.

You may contact us regarding any concerns about your privacy.

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website at madithelpdesk.com with the updated effective date. By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.